Privacy Policy

Welcome to Gertruda ("we", "us", or "the App"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application. It also describes your rights regarding your data.

Gertruda is available in the following languages: English, German, French, Spanish, Portuguese, Russian, Ukrainian, and Kazakh.

1. Information We Collect

1.1 Information You Provide

• Personal Data: Your name (optional) and date of birth, used to generate personalized horoscopes and forecasts.
• Birth Place: A text description of your birth location (e.g., "London") used for personalized horoscopes. This is not your device GPS location.
• Feature Inputs: Text descriptions of dreams for the Dream Interpreter, questions for the Magic Oracle, and birth data for Love Compatibility checks.
• Preferences: Your selected language and notification settings.

1.2 Information Collected Automatically

Certain information is collected automatically by third-party SDKs integrated into the App:

• Advertising Data: Google AdMob collects advertising identifiers (including the Identifier for Advertisers, or IDFA, on iOS with your consent) to serve ads.
• Coarse Location: AdMob derives your approximate (coarse) location from your IP address for ad targeting purposes. The App does not access your device's GPS or request location permissions.
• Crash and Diagnostic Data: Crash reports, performance metrics, and other diagnostic data are collected by AdMob and Firebase SDKs to maintain App stability and performance.
• Analytics Data: Firebase Analytics collects app usage data such as session duration, screen views, and feature engagement.
• Connection Metadata: Firebase collects basic connection metadata (IP address, device type, operating system version) for infrastructure and configuration management.

1.3 Information We Do Not Collect

We do not collect: precise GPS or device location, email addresses, phone numbers, photos, contacts, health data, or any biometric information. The App does not require account creation.

2. How We Use Your Information

• To generate personalized horoscopes, compatibility scores, and dream interpretations.
• To process your inputs through AI services to provide responses and generate images (see Section 3).
• To manage App configuration and deliver feature updates via Firebase Remote Config.
• To send scheduled push notifications such as horoscope reminders and re-engagement messages (if enabled by you).
• To display advertisements through Google AdMob.
• To analyze App usage and improve performance through Firebase Analytics.
• To diagnose and fix crashes and technical issues.

3. Third-Party Services

We use the following third-party services. Each may collect and process data as described below:

3.1 Google AdMob

We use Google AdMob to display banner advertisements. AdMob collects advertising identifiers (IDFA on iOS, Advertising ID on Android), IP address (to derive coarse location), crash data, performance data, and other diagnostic data. This information is used for third-party advertising, analytics, and ad personalization. AdMob's data collection constitutes "tracking" as defined by Apple. For more information, see Google's Privacy Policy.

3.2 Firebase (Google)

Firebase Analytics: Collects app usage data for analytics purposes. You can opt out in the App's Settings. Firebase Remote Config: Delivers feature flags and configuration data to the App. Firebase Core: Provides base infrastructure services. For more information, see Firebase Privacy Information.

3.3 OpenAI

User-entered text (dream descriptions, oracle questions, and horoscope-related queries) is sent to OpenAI's API to generate AI-powered responses and images. These queries are processed in real time and are not stored by us after the response is delivered. OpenAI may process this data according to its own Privacy Policy and Terms of Use.

3.4 Apple App Store & Google Play Store

All in-app purchase and subscription transactions are processed and managed entirely by Apple (App Store) or Google (Play Store). We do not receive or store your payment information (credit card numbers, billing addresses, etc.). Your purchase is subject to the respective store's terms and privacy policy.

4. Advertising and Tracking

The App displays advertisements served by Google AdMob. AdMob uses tracking technologies, including advertising identifiers, to deliver personalized ads and measure ad performance.

4.1 Apple App Tracking Transparency (iOS)

On iOS devices, the App will request your permission through Apple's App Tracking Transparency (ATT) framework before allowing AdMob to access your IDFA for personalized advertising and cross-app tracking. You may grant or deny this permission. If you deny tracking, AdMob will serve non-personalized (contextual) ads. You can change your choice at any time in your device's Settings > Privacy & Security > Tracking.

4.2 Ad Personalization (Android)

On Android devices, AdMob may use your Advertising ID to personalize ads. You can reset or opt out of ad personalization in your device's Settings > Google > Ads.

4.3 App Store Privacy Labels

The following data may be collected and linked to your identity, and may be used for tracking, as disclosed in our App Store privacy labels:

Data Type	Linked to Identity	Used for Tracking	Purposes
Advertising Data	Yes	Yes	Third-Party Advertising, Analytics, Product Personalization
Crash Data	Yes	Yes	Third-Party Advertising, Analytics, App Functionality
Performance Data	Yes	Yes	Third-Party Advertising, Analytics, App Functionality
Other Diagnostic Data	Yes	Yes	Third-Party Advertising, Analytics, App Functionality
Coarse Location (IP-derived)	Yes	Yes	Third-Party Advertising, Analytics, Product Personalization

Precise location is not collected.

5. Data Storage and Security

5.1 Local Storage

Most personal data — including your profile (name, birth date, birth place), dream history, oracle (e.g. Eight Ball) history, horoscope cache, and notification preferences — is stored only on your device using local storage (on-device files and preferences). A small amount of app configuration (e.g. subscription tier, selected provider) may also be stored on device using Flutter Secure Storage (Keychain on iOS, EncryptedSharedPreferences on Android).

5.2 Cloud Processing

When you use AI-powered features, your inputs are transmitted to OpenAI's servers for processing and image generation. These transmissions are ephemeral: we do not maintain a permanent server-side database of your dreams, questions, or horoscope requests.

5.3 Security Measures

We use industry-standard security measures to protect your data, including:

• HTTPS (TLS encryption) for all data transmitted between the App and third-party services.
• OS-level secure storage (Keychain on iOS, EncryptedSharedPreferences on Android) for sensitive data stored on your device.

While we take reasonable steps to protect your information, no method of electronic transmission or storage is 100% secure.

6. Data Retention

Data stored locally on your device persists until you delete the App or clear the App's data. We do not retain your personal data on our servers.

Third-party services (Google AdMob, Firebase, OpenAI) may retain data they collect according to their own retention policies. Please refer to their respective privacy policies linked in Section 3 above.

7. Cookies and Similar Technologies

The App itself does not use cookies. However, third-party SDKs integrated into the App (AdMob and Firebase) may use device identifiers, advertising identifiers, and similar tracking technologies to collect data as described in Sections 3 and 4. These technologies function similarly to cookies and are used for advertising, analytics, and performance monitoring.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States, where our third-party service providers (Google and OpenAI) maintain servers. These transfers are necessary to provide the App's services. Where required by law, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) adopted by the European Commission, or the service provider's certification under applicable data transfer frameworks.

9. Children's Privacy

Gertruda is rated 13+ and is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at privacy@gertruda.fun, and we will take steps to delete such information.

If you are between 13 and the age of majority in your jurisdiction, you should review this Privacy Policy with a parent or guardian to ensure you understand it.

10. Your Rights and Choices

10.1 General Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request deletion of your personal data. Since most data is stored locally on your device, you can delete it by uninstalling the App or clearing the App's data.
• Portability: Request your data in a portable format where applicable.
• Opt-Out of Tracking: On iOS, deny tracking through the ATT prompt. On Android, opt out of ad personalization in your device settings.
• Disable Analytics: You can disable analytics at the system level where your operating system allows.
• Disable Notifications: You can disable push notifications at the system level where your operating system allows.

10.2 Rights for European Economic Area (EEA) Residents — GDPR

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the following additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis for Processing: We process your personal data based on the following legal grounds:
  • Consent: For personalized advertising and tracking (via App Tracking Transparency on iOS or ad settings on Android). You may withdraw consent at any time through your device privacy settings or ad settings.
  • Legitimate Interest: For analytics, and for app improvement. You may object to processing based on legitimate interest.
  • Contract Performance: For providing the app's core entertainment features based on your inputs.

  Analytics can be turned off in the App (Settings → Analytics).

• Right to Object: You may object to processing based on legitimate interest.
• Right to Restrict Processing: You may request that we restrict processing of your data in certain circumstances.
• Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority.
• Data Protection Officer: You may contact our DPO at privacy@gertruda.fun.

10.3 Rights for California Residents — CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the categories of third parties with whom we share it.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale/Sharing: We do not "sell" your personal information in the traditional sense. However, the sharing of data with AdMob for personalized advertising may constitute a "sale" or "sharing" under the CCPA. You can opt out by declining tracking on iOS (ATT prompt) or adjusting your ad personalization settings on Android.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your rights, contact us at privacy@gertruda.fun.

10.4 Rights for Canadian Residents — PIPEDA

If you are a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including the right to access your personal information, request correction, and withdraw consent for its collection, use, or disclosure. To exercise these rights, contact us at privacy@gertruda.fun.

11. In-App Purchases and Subscriptions

Gertruda may offer in-app purchases and subscriptions. All purchases and subscriptions are processed by the Apple App Store or Google Play Store. We do not collect, process, or store any payment information. Your subscription is managed entirely through the respective store, and any billing inquiries should be directed to Apple or Google.

12. Entertainment Disclaimer

All content provided by the App — including horoscopes, dream interpretations, compatibility readings, and oracle answers — is for ENTERTAINMENT PURPOSES ONLY. It does not constitute professional medical, legal, psychological, financial, or other professional advice. Do not rely on App content for making important life decisions.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Effective Date" at the top of this page and, where practicable, by providing notice within the App. Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

14. Contact Us